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RECALL: FOX Float X2 Shocks
Dear customer,
Today we’d like to inform you about a product recall of the FOX Float X2 shock which was announced by FOX Factory, Inc. last week:
FOX Factory, Inc. has announced a recall of certain FOX Float X2 shocks. Affected by the recall are shocks from the 2016 and 2017 model years without a “250psi max” sticker next to the air valve. According to FOX, the shock absorber air sleeves can rupture and therefore lose their shock absorbing characteristics. To avoid potential failure hazards FOX has decided to recall all shocks without the “250psi max” sticker.
We as a bike manufacturer were asked to immediately cease all sales of bikes equipped with the FOX Factory Float X2 shock. Furthermore, all customers riding a YT bike equipped with a FOX Factory Float X2 shock should stop using it immediately. This concerns the CAPRA CF Pro Race, CAPRA CF Pro and TUES CF Pro from 2016.
We urge all our customers to respect FOX’s recommendation and stop using the shock at this point. We are already in close contact to FOX to get further information and to coordinate the next steps. As soon as we receive concrete details we will inform you accordingly.
If you got any questions on that matter, please don’t hesitate to contact us.
Kind regards,
the YT customer service
